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Professional Experience

Toyota Connected-Plano, TX - Feb 2019 - Present DevOps Engineer - Cloud Engineering

  • Responsible for essential core cloud engineering infrastructure used in latest Toyota telematics systems.
  • Architected new multi-tenant ELK stack across the enterprise.
  • Designing business level KPI dashboards and billing systems.
  • Responsible for deploying and managing on-premise GitLab, including training teams on CICD.
  • Implemented observability and monitoring around secrets management, IaC, and other tools.
  • Volunteer member of bi-weekly company meeting leadership team.
  • Filed for a USPTO patent.

Life.Church-Oklahoma City, OK - Apr 2018 - Feb 2019 DevOps Engineer - Open Network

  • DevOps Engineer for the Open Network team at Life.Church
  • Ensuring the 4 core services that Open Network are responsible for are available 247, supporting over 500,000 pastors and leaders around the world.
  • Implementing DevOps through the SRE concepts, to include but not limited to CI/CD, SLA, SLO, and SLI implementation with fullstack monitoring, logging, alerting and playbooks in place.
  • Working to Open Source many of our projects and talking with the commmunity of engineers that want to engage in our OSS projects.

Life.Church-Oklahoma City, OK - Apr 2016 - Apr 2018 DevOps Engineer - YouVersion

  • DevOps Engineer for the YouVersion Bible app on iOS/Android and Web
  • Ensuring the service is available and optimized to support global users 247 with loads in excess of 10k API requests per second.
  • Responsible for monitoring each system and ensuring business continuity for the API.
  • Re-work existing services to run on new platforms such as Kubernetes to maximize efficiency, redundancy and speed.
  • Technologies used include: ansible, collectd, consul, couchbase, docker, gitlab, golang, graphite, grafana, haproxy, influxdb, kubernetes, memcached, monit, new relic, nginx, pgbouncer, prometheus, postgresql, python, redis, ruby, saltstack, sensu, solr, telegraf, terraform, twemproxy and vagrant.

Rock Church & Academy—San Diego, CA - Dec 2012 - Apr 2016 Technical Project Manager

  • Hands on Project Manager for Rock Church Mobile app on iOS and Android
  • Hands on Project lead for Miles a Minute app on iOS and Android
  • Technical Engineer support for website and apps
  • Built and currently maintain livestream network for Internet broadcast of services to 5,000 people weekly
  • Build and maintain multiple Rock websites and services/APIs
  • Provide on-going technical consultation with IT and Production teams regarding network operations, Online Church and Multi-site streaming technologies

Rock Church & Academy—San Diego, CA - Sep 2011 - Dec 2012 Network Technical Engineer

  • Re-built Rock Church network to new Cisco Meraki system - WiFi & Ethernet
  • Implemented Zendesk Helpdesk and provided support for staff and volunteers to track IT related issues
  • Designed and procured new Rock Kids Check in Kiosk solution for FellowshipOne
  • Managed Shoretel VoIP phone system

Inter-American Tropical Tuna Commission—San Diego, CA - Jul 2010 - Sep 2011 IT Support Assistant

  • Administered Microsoft Windows servers (Active Directory), Microsoft and Mac workstations for approximately 60 users
  • Provided helpdesk support to all employees and visiting scientists both locally and via remote access
  • Procured new server & client hardware/software, and maintain license/warranty information
  • Implemented network monitoring and updating with Microsoft System Center Essentials & GFI LanGuard
  • Upgraded servers to Hyper-V, iSCSI SAN based system runningWindows 2008 R2
  • Upgraded Microsoft SQL servers from 2005 to 2008 R2 and virtualized on Hyper-V
  • Upgraded Microsoft Exchange server from 2003 to 2010 Enterprise

Centrinet Ltd—Lincoln, United Kingdom - Jan 2008 - Jan 2010 Systems Engineer

  • Deployed and administered Microsoft Windows servers, Linux Redhat & CentOS servers
  • Implemented Parallels Business Automation (PBA) and Virtuozzo environment for customer hosting
  • Maintained customer SNMP monitoring network with Solarwinds Orion for approximately 3,000 nodes
  • Analyzed, installed, secured and maintained workstations &Windows & Linux servers in NOC and data-center
  • Ensured security, reliability and functionality of the network at all times
  • Designed, implemented and managed operations help-desk based on ITIL for approximately 3,000 users globally
  • Designed and implemented globalWiFi system for over 3,000 users
  • Was responsible for providing Tier-1 through Tier-3 support for customers and internal staff

Centrinet Ltd—Lincoln, United Kingdom - Mar 2007 - Dec 2007 Fulfillment Team Technician

  • Implemented and monitored secure internet access using various firewall, routing, switching and WiFi technologies including Cisco PIX/ASA, Checkpoing NG R55, and IPTables for approximately 20,000 clients across 900 multi-tenant sites globally
  • Provided excellent telephone/trouble-ticket support for customers globally in a timely manner, including trouble-shooting global VPN setups

USS Midway Museum—San Diego, CA - May 2006 - 2011 IT Volunteer

  • Provided support to approximately 100 users via the helpdesk
  • General system administration tasks, including Active Directory, Hyper-V migrations, Sharepoint 2010installation
  • Cabling CAT5e/CAT6 for patches
  • Upgraded network infrastructure to fiber backbone and implement VLANs
Simon Roberts Written by:

Simon is a DevOps Engineer.