Resume

Toyota Connected-Plano, TX - Feb 2019 - Present DevOps Engineer - Cloud Engineering

Responsible for essential core cloud engineering infrastructure used in latest Toyota telematics systems.
Architected new multi-tenant ELK stack across the enterprise.
Designing business level KPI dashboards and billing systems.
Responsible for deploying and managing on-premise GitLab, including training teams on CICD.
Implemented observability and monitoring around secrets management, IaC, and other tools.
Volunteer member of bi-weekly company meeting leadership team.
Filed for a USPTO patent.

Life.Church-Oklahoma City, OK - Apr 2018 - Feb 2019 DevOps Engineer - Open Network

DevOps Engineer for the Open Network team at Life.Church
Ensuring the 4 core services that Open Network are responsible for are available ²⁴⁄₇, supporting over 500,000 pastors and leaders around the world.
Implementing DevOps through the SRE concepts, to include but not limited to CI/CD, SLA, SLO, and SLI implementation with fullstack monitoring, logging, alerting and playbooks in place.
Working to Open Source many of our projects and talking with the commmunity of engineers that want to engage in our OSS projects.

Life.Church-Oklahoma City, OK - Apr 2016 - Apr 2018 DevOps Engineer - YouVersion

DevOps Engineer for the YouVersion Bible app on iOS/Android and Web
Ensuring the service is available and optimized to support global users ²⁴⁄₇ with loads in excess of 10k API requests per second.
Responsible for monitoring each system and ensuring business continuity for the API.
Re-work existing services to run on new platforms such as Kubernetes to maximize efficiency, redundancy and speed.
Technologies used include: ansible, collectd, consul, couchbase, docker, gitlab, golang, graphite, grafana, haproxy, influxdb, kubernetes, memcached, monit, new relic, nginx, pgbouncer, prometheus, postgresql, python, redis, ruby, saltstack, sensu, solr, telegraf, terraform, twemproxy and vagrant.

Rock Church & Academy—San Diego, CA - Dec 2012 - Apr 2016 Technical Project Manager

Hands on Project Manager for Rock Church Mobile app on iOS and Android
Hands on Project lead for Miles a Minute app on iOS and Android
Technical Engineer support for Gospelcentral.us website and apps
Built and currently maintain livestream network for Internet broadcast of services to 5,000 people weekly
Build and maintain multiple Rock websites and services/APIs
Provide on-going technical consultation with IT and Production teams regarding network operations, Online Church and Multi-site streaming technologies

Rock Church & Academy—San Diego, CA - Sep 2011 - Dec 2012 Network Technical Engineer

Re-built Rock Church network to new Cisco Meraki system - WiFi & Ethernet
Implemented Zendesk Helpdesk and provided support for staff and volunteers to track IT related issues
Designed and procured new Rock Kids Check in Kiosk solution for FellowshipOne
Managed Shoretel VoIP phone system

Inter-American Tropical Tuna Commission—San Diego, CA - Jul 2010 - Sep 2011 IT Support Assistant

Administered Microsoft Windows servers (Active Directory), Microsoft and Mac workstations for approximately 60 users
Provided helpdesk support to all employees and visiting scientists both locally and via remote access
Procured new server & client hardware/software, and maintain license/warranty information
Implemented network monitoring and updating with Microsoft System Center Essentials & GFI LanGuard
Upgraded servers to Hyper-V, iSCSI SAN based system runningWindows 2008 R2
Upgraded Microsoft SQL servers from 2005 to 2008 R2 and virtualized on Hyper-V
Upgraded Microsoft Exchange server from 2003 to 2010 Enterprise

Centrinet Ltd—Lincoln, United Kingdom - Jan 2008 - Jan 2010 Systems Engineer

Deployed and administered Microsoft Windows servers, Linux Redhat & CentOS servers
Implemented Parallels Business Automation (PBA) and Virtuozzo environment for customer hosting
Maintained customer SNMP monitoring network with Solarwinds Orion for approximately 3,000 nodes
Analyzed, installed, secured and maintained workstations &Windows & Linux servers in NOC and data-center
Ensured security, reliability and functionality of the network at all times
Designed, implemented and managed operations help-desk based on ITIL for approximately 3,000 users globally
Designed and implemented globalWiFi system for over 3,000 users
Was responsible for providing Tier-1 through Tier-3 support for customers and internal staff

Centrinet Ltd—Lincoln, United Kingdom - Mar 2007 - Dec 2007 Fulfillment Team Technician

Implemented and monitored secure internet access using various firewall, routing, switching and WiFi technologies including Cisco PIX/ASA, Checkpoing NG R55, and IPTables for approximately 20,000 clients across 900 multi-tenant sites globally
Provided excellent telephone/trouble-ticket support for customers globally in a timely manner, including trouble-shooting global VPN setups

USS Midway Museum—San Diego, CA - May 2006 - 2011 IT Volunteer

Provided support to approximately 100 users via the helpdesk
General system administration tasks, including Active Directory, Hyper-V migrations, Sharepoint 2010installation
Cabling CAT5e/CAT6 for patches
Upgraded network infrastructure to fiber backbone and implement VLANs